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We love hearing from our Canvast gang, hit us up if you have any questions about the planner or an order. We’re here to help!
Canvast currently uses Australia Post and Sendle for all orders within Australia and we post from Sydney, NSW. You will be provided with a tracking number on completion/confirmation of your order.
REFUNDS AND RETURNS
Unfortunately, Canvast is unable to accept returns or refunds for unwanted gifts or change of mind, so please choose carefully. If you receive your product and it is faulty or you believe it was damaged during delivery, we are happy to discuss an exchange or refund of the purchase price and postage fees, provided the product is returned within a reasonable time. Please get in touch with us right away so we can get it sorted for you!